Welcome to our frequently asked questions.
We have compiled the most common questions raised by our clients during the cooperation process, hoping to help you understand our services and processes more efficiently. If you have any other questions not mentioned, please feel free to contact us at any time.
Section 1: Cooperation and Customization
We are a vertically integrated clothing factory with more than 17 years of experience, directly responsible for design, sampling, production, and quality inspection, ensuring strong control over costs and quality.
Our MOQ is 1000 pcs per order , which can split into 4-5 styles or colors combinations.
Of course! We support comprehensive brand customization, including weaving labels, printing labels, washing labels, hang tags, and packaging. Please inform us of your specific requirements during the inquiry.
For existing styles, we usually provide paid samples, and the sample fee needs to be borne by the customer. Once you confirm the bulk order, some sample fees can be refunded. For fully customized development projects, we will assess and charge sampling fees based on the situation. Please consult our sales team for specific policies.
We usually send out samples of existing styles within 3-5 working days after receiving payment. Customized sampling requires 2-3 weeks, depending on the complexity of the process. We support international express delivery services such as DHL and FedEx.
Please consult us directly via email/contact information（elaine@fumaoclothng.com）. To provide you with the most accurate quotation, please provide the following information: product style/number, target quantity, process requirements, customization details, etc.
Our quotation usually includes product cost, standard packaging cost, and factory price. International shipping, insurance, and import tariffs are not included, but we can assist you in arranging logistics.
The production cycle depends on the order quantity, style complexity, and current scheduling situation. Usually, after sample confirmation, mass production takes 4-12 weeks. We will provide a detailed production schedule during order confirmation.
We promise to be responsible for product quality. We will provide a detailed inspection report before shipment. If any quality issues are found to be our responsibility after receiving the goods, please provide photo/video evidence immediately. We will provide solutions such as rework, compensation, or redo according to the situation.
Has the above answered your question? Our team is always ready to provide you with one-on-one service and tailor solutions for you.
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